1. Computer Aided Dispatch

1. Interoperability
2. Alternative Data Feeds to CAD
3. Encryption
4. Multi-Jurisdiction Incident Reporting
5. Video * Images
6. Ensuring Vendor Performance
7. Vendor Experiences

1. Mobile Data Systems

1. Dual Authentication

1. Mapping/GIS

1. Use of Map Landmark/Reference
2. Mapped ALI
3. Interactive Mapping Systems
4. Procedures for Map Data Acquisition
5. Mapping Software and Interoperability

1. Automatic Vehicle Location

1. AVL Technology Geofiles
2. Vehicle Routing / Recommendations

1. Telephony

1. Wireless
2. NG911/N11
3. Voice Over IP
4. Multimedia to 9-1-1

1. Station Alerting

1. CAD Interfaces
2. Radio Interfaces
3. Paging/Notification Interfaces
4. Vendor Experiences

1. Records Management Systems

1. Integrated CAD/RMS Interfaces
2. Law Records
3. Fire Records
4. EMS Records
5. Patient Care Reporting

 Networks

1. ESInet
2. FirstNet
3. Wireless
4. Wireline
5. Public/Private/WiFi
6. Microwave
7. Fiber
8. Radio

1. 800 MhzRebanding/Nextel
2. Radio Interoperability

1. Logging Recorders

1. Equipment
2. Multi Media Storage
3. Voice Recognition

1. Video Recording Devices
   1. Body Cameras
   2. In-Car Cameras
   3. Retention
   4. Public Information Requests
   5. Subpoenas
2. Emergency Medical Dispatch

1. EMD Accreditations
2. EMD Mandates

1. Social Media in The Workplace

1. Agency Policies & Procedures

1. Automatic Notifications

1. Telematics
2. ASAP to PSAP

1. Human Resources

1. Employee Motivation
2. Work Schedules
3. Retention
4. Recruitment
5. Hiring
6. Training

1. RFP Development

1. Communications Center Consolidation

1. Consolidation vs. Co-Location
2. Legislation

1. Fiscal & Purchasing

1. General Fund/Budget Sustainability
2. 9-1-1 Fund/Budget Sustainability
3. Grants 
4. Facility/Building
   1. Communications Center Design
   2. Workstation Design
   3. New NFPA Standards
5. Accreditation/Certifications
   1. Communications Center
   2. Law Agency
   3. Fire Agency
   4. EMS Agency
6. Public Information & Education
   1. Web based
   2. Social Media Tools
7. Miscellaneous
   1. Homeland Security Issues

Wireless Priority Service (WPS)
Government Emergency Telecommunications Service (GETS)